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Our all transactional services focus on our clients’ most critical issues and opportunities: strategy, marketing, organisation, operations, technology, transformation, digital, advanced analytics, corporate finance, mergers & acquisitions and sustainability across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organisation.
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Job Opportunities
Business Development Executive
Head office
The applicant must hold a bachelor’s degree in Marketing from any renowned university of Malaysia & must be proactive to initiate sales activities and mature leads. Some of the key requirements are:
- Experience with lead generation and prospect management
- Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
- Persuasive and goal-oriented
- Possesses an energetic, outgoing, and friendly demeanor
- Able to professionally and confidently communicate with C-Level Executives
- High school degree or equivalent
- Four years of cold calling experience; previous experience in outbound call center, inside sales experience, or related sales experience; knowledge of sales process from initiation to close
- Excellent analytical and time-management skills
- Demonstrated and proven sales results
- Ability to work independently or as an active member of a team
Customer Care Specialist
Head office
We have a passion for our customer service and the applicant must be well-versed in handling customer support & service queries. Some of the key resposibilities are:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.